Effective Date: May 1, 2026

Return Window

We accept returns within 30 days of delivery.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original condition and packaging
• Proof of purchase is required

Non-Returnable Items

Certain items are not eligible for return, including:

• Final sale items
• Gift cards
• Customized or personalized products

Return Process 

To initiate a return, please contact us at info@fwd-wheel.com with your order details.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Please allow 5–10 business days for processing

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery at: info@fwd-wheel.com